ENCHANTED OR REFUND

We take a maximum of guarantees to assure the quality of our products and are certain that you will be completely satisfied with your purchases. If in spite of all our efforts, it is not the case, you have an extension of 72 hours to return your item and ask for an exchange or for a refund.

The refund is made under 3 in 5 days from the date by the reception of the package.

This guarantee does not apply for custom-made items.

MOROCCAN MANUFACTURING A QUALITY LABEL:

" Mode & Caftan Design " makes it a point of honour to supply you with quality items. That is why 100 % of proposed articles are of Moroccan manufacturing country of the knowledge ancestral of the kaftan. 

SECURE PAYMENTS:

The payment is fully secured. The payments made on the www.mode-et-caftan.com site are completely secured or by Paypal or by Mercanet of the BNP PARIBAS. It is possible for you also to pay by transfer or cash.

All the information exchanged to handle payments made on the site is coded thanks to the protocol SSL. So, these data can be neither detected, nor intercepted, nor used by thirds. Your data are not either preserved on our computer systems. More information in the section "Payment".

A CUSTOMER SERVICE IN YOUR LISTENING:

Do you need more information?

Our Customer service is opened from Monday to Saturday from 09:00 am till 7:00 pm on 00 33 6 44 31 69 25.